> ## Documentation Index
> Fetch the complete documentation index at: https://help.omnivoo.com/llms.txt
> Use this file to discover all available pages before exploring further.
> ## Agent Instructions
> Omnivoo is an India-first Employer of Record (EOR) platform. EOR hiring is India only; contractors are supported in 220+ countries and territories.
> Never tell a user to log in with a password. Authentication is passwordless: email OTP, passkeys, Google, or SSO.
> Statutory figures (TDS slabs, PF, ESI, Professional Tax, gratuity) change by financial year. Always state the year the figure applies to.
> Never name a third-party payment provider as Omnivoo’s payment rail. Refer to "our payments partner".
# Payroll Statuses Explained
> Understand what each payroll status means and what actions are available at each stage.
Every payroll run in Omnivoo moves through a series of statuses from creation to completion. This guide explains each status, what actions you can take, and what happens next.
To see a run's current status, open **Pay** and click any run, or open **Payroll History**. Each run shows a color-coded status badge.
## Status Flow Overview
A typical payroll run follows this path. **Waiting for approval** only appears when approval is on in [Payroll Settings](/payroll/payroll-settings), and a run approved with **Approve and generate invoice** goes straight from Draft or Waiting for approval to Waiting for your payment.
```
Draft
↓
Waiting for approval
↓
Approved
↓
Waiting for your payment
↓
Payment received
↓
Moving to India
↓
Getting ready to pay
↓
Paying employees
↓
Paid
```
A run can also end in one of these:
```
Partly paid -- Everyone's payment settled, and some didn't reach their bank
Failed -- Nobody's payment reached their bank
Discarded -- Discarded before the invoice was generated
```
## Status Details
**What it means:** The payroll run is saved but not invoiced. You can keep changing it.
**Available actions:**
* **Edit** (reopens the run flow on the same run)
* **Discard**
* **Approve and generate invoice**, if approval is off or you are an approver
* **Submit for approval**, if approval is on and you are not an approver
**What happens next:** Approving it moves it to **Waiting for your payment**. Submitting it moves it to **Waiting for approval**.
Use Draft status to prepare payroll ahead of time. You can create a payroll run early and finalize it closer to the pay date.
**What it means:** The run was submitted and is waiting for an approver. This status only appears when **Require approval before processing** is enabled in [Payroll Settings](/payroll/payroll-settings).
**Available actions:**
* Approvers: **Approve and generate invoice**, or **Send back** to draft with what needs to change
* Everyone else: **Withdraw** it back to draft
**What happens next:** Approving it moves it to **Waiting for your payment**. Sending it back or withdrawing it moves it to **Draft**, where it can be edited and submitted again.
A run waiting for approval cannot be edited or discarded. Send it back or withdraw it first.
**What it means:** The run was approved but the invoice has not been generated yet. You will mostly see this on older runs.
**Available actions:**
* **Generate invoice**
* **Discard**
**What happens next:** Generating the invoice moves it to **Waiting for your payment**.
**What it means:** The invoice is ready and Omnivoo is waiting for your bank transfer.
**Available actions:**
* Copy the bank details from the run, send the amount with the reference, and click **I've sent the payment**. You can also pay from the [Billing](/billing/paying-invoices) page.
**What happens next:** Once we confirm your money arrived, the status moves to **Payment received** and we email you.
If you are paying by bank transfer, send the exact amount shown on the run. Mismatched amounts will delay processing.
**What it means:** Omnivoo has received and confirmed your payment.
**Available actions:**
* None.
**What happens next:** Omnivoo moves the money to India. The status moves to **Moving to India**.
**What it means:** Your money is on its way to Omnivoo India.
**Available actions:**
* None.
**What happens next:** Once it arrives, the status moves to **Getting ready to pay**.
**What it means:** The money is in India. Our team checks the run, then queues it for your payout day. The run shows **Goes out** with the date, and each employee is emailed the day their salary lands.
**Available actions:**
* None.
**What happens next:** Salaries are sent at 6 AM IST on the payout day and the status moves to **Paying employees**. If your money arrives after the payout day, they go out as soon as the run is checked.
**What it means:** Each salary is being sent to each employee's bank account.
**Available actions:**
* None. You can watch each person's status on the run.
**What happens next:** Once every payment has settled, the status moves to **Paid**, or to **Partly paid** if some didn't reach the bank.
**What it means:** Every salary reached its bank. Payslips are generated and available to employees.
**Available actions:**
* View the payroll summary and per-employee items (including UTR numbers once paid).
**What happens next:** Nothing. This is a terminal state. The payroll run is finished.
**What it means:** You've told us your payment is sent, and we're waiting for it to arrive and be confirmed.
**Available actions:**
* None.
**What happens next:** The run moves on to whichever stage it was transitioning into.
**What it means:** Every payment has settled, and some salaries didn't reach their bank, usually because of a closed account or wrong bank details. The rest were paid.
**Available actions:**
* See who wasn't paid and why in **Payouts that failed** at the top of the run.
* Ask them to fix their bank details. We email them too.
**What happens next:** The money stays with Omnivoo. We pay it again once their bank details are fixed, and when the last person is paid the run moves to **Paid**.
**What it means:** None of the salaries reached their bank.
**Available actions:**
* See each reason in **Payouts that failed** at the top of the run.
* Contact support.
**What happens next:** We pay them again once the cause is fixed.
**What it means:** Someone discarded the run before its invoice was generated. The run is kept for your records with the reason they gave, and nothing on it can be paid or edited. Adjustments it held go back to your adjustments list for the next run.
**Available actions:**
* None. Create a new payroll run for the period if you need one.
**What happens next:** Nothing. This is a terminal state.
## Status Color Coding
Omnivoo uses color-coded badges to help you quickly identify payroll status:
| Color | Statuses |
| - | - |
| **Gray** | Draft, Discarded |
| **Yellow** | Waiting for approval, Waiting for your payment |
| **Blue** | Approved, Payment received, Moving to India, Getting ready to pay, Paying employees, Checking your payment |
| **Green** | Paid |
| **Red** | Partly paid, Failed |
## Quick Reference Table
A run can be discarded until its invoice is generated. After that, contact support to cancel it.
| Status | Can Edit? | Can Discard? | Manual Action Needed? |
| - | - | - | - |
| Draft | Yes | Yes | Approve, or submit for approval |
| Waiting for approval | No, send back or withdraw first | No | Approve or send back |
| Approved | No | Yes | Generate invoice |
| Waiting for your payment | No | No, contact support | Send payment |
| Checking your payment | No | No, contact support | None |
| Payment received | No | No, contact support | None |
| Moving to India | No | No, contact support | None |
| Getting ready to pay | No | No, contact support | None |
| Paying employees | No | No, contact support | None |
| Paid | No | No | None |
| Partly paid | No | No | Ask them to fix their bank details |
| Failed | No | No | Contact support |
| Discarded | No | No | Create new run if needed |
**Checking your payment** means you've said the money is sent and we're waiting to confirm it arrived. No action is needed.
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